Journey Joker – Terms & Conditions

1. Booking & Payment

  • All bookings must be confirmed with an advance payment.

  • Remaining balance must be paid before the start of the trip.

  • Prices may vary depending on availability, season, and travel dates.

2. Cancellation & Refund Policy

  • Cancellations must be informed in writing or via WhatsApp.

  • Refunds (if applicable) will be processed as per the cancellation timeline:

    • 15+ days before travel: Partial refund

    • 7–14 days: Limited refund

    • Less than 7 days: No refund

  • Any third-party bookings (hotels, transport) follow their own policies.

3. Changes & Modifications

  • Any changes in itinerary are subject to availability and additional charges.

  • Journey Joker reserves the right to make necessary changes due to weather, road conditions, or safety concerns.

4. Travel Documents & Responsibility

  • Travelers must carry valid ID proof and required permits.

  • The company is not responsible for delays due to missing documents or personal issues.

5. Health & Safety

  • Travelers should be medically fit for high-altitude trips (Spiti, Leh-Ladakh).

  • Journey Joker is not liable for any health issues during the trip.

6. Liability Disclaimer

  • We are not responsible for delays, accidents, natural disasters, or unforeseen circumstances beyond our control.

  • Any extra costs due to such situations will be borne by the traveler.

7. Accommodation & Transport

  • Hotels and vehicles are subject to availability and category selected.

  • In case of non-availability, similar alternatives will be provided.

8. Code of Conduct

  • Travelers are expected to behave responsibly and respect local culture.

  • Any illegal activity will lead to immediate termination of services without refund.

9. Force Majeure

  • Journey Joker shall not be held responsible for cancellations or changes caused by events beyond control such as natural disasters, strikes, or government restrictions.

10. Acceptance of Terms

  • By booking with Journey Joker, you agree to all the above terms and conditions.

Terms & Conditions