Journey Joker – Terms & Conditions

1. Booking & Payment

• All bookings must be confirmed with an advance payment.

• Remaining balance must be paid before the start of the trip.

• Prices may vary depending on availability, season, and travel dates.

2. Cancellation & Refund Policy

• Cancellations must be informed in writing or via WhatsApp.

• Refunds (if applicable) will be processed as per the cancellation timeline:

  • 15+ days before travel: Partial refund

  • 7–14 days: Limited refund

  • Less than 7 days: No refund

• Any third-party bookings (hotels, transport) follow their own policies.

3. Changes & Modifications

• Any changes in itinerary are subject to availability and additional charges.

• Journey Joker reserves the right to make necessary changes due to weather, road conditions, or safety concerns.

4. Travel Documents & Responsibility

• Travelers must carry valid ID proof and required permits.

• The company is not responsible for delays due to missing documents or personal issues.

5. Health & Safety

• Travelers should be medically fit for high-altitude trips (Spiti, Leh-Ladakh).

• Journey Joker is not liable for any health issues during the trip.

6. Liability Disclaimer

• We are not responsible for delays, accidents, natural disasters, or unforeseen circumstances beyond our control.

• Any extra costs due to such situations will be borne by the traveler.

7. Accommodation & Transport

• Hotels and vehicles are subject to availability and category selected.

• In case of non-availability, similar alternatives will be provided.

8. Code of Conduct

• Travelers are expected to behave responsibly and respect local culture.

• Any illegal activity will lead to immediate termination of services without refund.

9. Force Majeure

• Journey Joker shall not be held responsible for cancellations or changes caused by events beyond control such as natural disasters, strikes, or government restrictions.

10. Acceptance of Terms

• By booking with Journey Joker, you agree to all the above terms and conditions.

Terms & Conditions